WhatsApp CRM
Your customers live on WhatsApp. Your business should too.
Autroid turns WhatsApp from a chat app into a full business communication channel — auto-capture leads from conversations, send service updates at every milestone, collect payments via UPI links, run targeted campaigns, and handle all replies in one unified inbox. Official WhatsApp Business API. No account ban risk.
94% message open rate · 3.1× faster payment collection · 10,000+ broadcasts
Your team spends 2+ hours/day on WhatsApp
Sending status updates, sharing estimates, chasing payments, following up after service — all done manually by your staff. It's 2026 and this can be fully automated.
Customer messages get buried
Important inquiries lost in group chats and personal conversations. No way to track which messages were responded to and which were ignored.
Payment collection is slow
Invoices sent on WhatsApp get buried in the chat. Without automated follow-ups and embedded payment links, collection takes days instead of hours.
Personal WhatsApp = compliance risk
Staff use personal numbers for business communication. When they leave, customer conversations leave with them. Plus, broadcast limits block mass communication.
WhatsApp automation that runs your customer communication.
Official WhatsApp Business API — not unofficial hacks. Every message template pre-approved. Lead capture, service updates, payment collection, and marketing campaigns — all automated, all tracked, all in one place.
Service Milestone Automation
Booking confirmed, work started, estimate ready, approval received, job complete, invoice — all sent automatically at the right moment. Zero manual messaging.
Lead Capture from Conversations
Customer messages your WhatsApp number with an inquiry? Auto-captured as a CRM lead with contact details, message history, and AI-assigned priority score.
Invoice + UPI Payment Link
Invoice PDF with embedded UPI payment link sent via WhatsApp. Payment confirmation auto-logged in Finance. Average collection time: 4 hours.
Estimate Approval via WhatsApp
Send professional estimates with Approve/Decline buttons. Customer taps to approve — flows back into your system instantly. No phone call needed.
Unified Inbox for All Channels
WhatsApp, SMS, email, and call logs in one inbox. Your team responds from a single screen. Full customer context visible. No app-switching.
Broadcast Campaigns (10,000+)
Seasonal offers, service reminders, and promotional campaigns sent to segmented customer lists. 94% open rate. No 256-contact broadcast limit.
Autroid WhatsApp CRM vs. manual WhatsApp
| Feature | Autroid | Manual WhatsApp Business |
|---|---|---|
| Service updates sent automatically | ✓ | Staff sends manually |
| Lead auto-captured from messages | ✓ | Manual CRM entry |
| Estimate with approve/decline button | ✓ | PDF + phone call |
| UPI payment link in invoice message | ✓ | Share UPI QR separately |
| Customer reply logged to CRM | ✓ | Stays in phone only |
| Official API (no ban risk) | ✓ | Risk of account ban |
| Broadcast to 10,000+ customers | ✓ | Limit: 256 contacts |
| Analytics (open/reply/payment rates) | ✓ | ✗ |
Explore more
See Autroid in action.
Book a 30-minute demo and watch the complete workflow — from customer inquiry to invoice paid — running live in your own account.